Rental Relief Housing Assistance Program

Application Status Definitions

  • New

    New applications just received or awaiting position in queue.
  • Applicant Contacted

    Applicant has received initial contact confirming receipt of an application via email or by an Intake Specialist.
  • Active

    An Intake Specialist has been assigned to the application and is in the process of reviewing and collecting required supporting documentation and verifying information.
  • Ready for Review

    Application is in the final review stages in the approval queue.
  • Agency Approved

    Application approved and awaiting Landlord/Vendor Verification Form receipt or transfer of funds
  • Complete

    Approved and complete application and funding has been processed.

Due to the high number of applications to process, please do not call the HELP line (521-4357) to get the status of your application.

When your application is in process you will be contacted by CCH staff. Keeping our phone line messages at manageable levels will enable staff to process rent relief applications faster and assist more clients seeking help from our other programs.

We appreciate your patience

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